Fibre Convergence Specialist

Join CelcomDigi as a Fibre Convergence Specialist and play a pivotal role in driving sales and customer success in the rapidly evolving fibre and convergence solutions market. This is an exciting opportunity to work with cutting-edge technology and contribute to the growth of our high-speed internet and telecommunication services in Bali. As a Fibre Convergence Specialist, you will be responsible for managing and optimizing our fibre network, ensuring seamless integration with various telecommunication services, and delivering exceptional customer experiences.

Based in Bali, you will work in a dynamic and innovative environment, collaborating with a team of experts to meet the growing demand for high-speed internet and advanced telecommunication solutions. This role offers significant opportunities for professional growth and development, with the chance to work with the latest technologies and industry-leading tools.

If you are passionate about technology, customer service, and have a strong background in fibre and convergence solutions, we invite you to apply for this exciting opportunity at CelcomDigi.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize the fibre network to ensure high performance and reliability.
• Integrate fibre solutions with various telecommunication services, including VoIP, IPTV, and data services.
• Provide technical support and troubleshooting for fibre network issues.
• Conduct site surveys and installations to ensure optimal network coverage.
• Collaborate with the sales team to drive customer acquisition and retention.
• Monitor network performance and implement improvements to enhance customer satisfaction.
• Stay updated with the latest industry trends and technologies in fibre and convergence solutions.
• Provide training and support to internal teams on fibre network management and optimization.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Telecommunication Engineering, Computer Science, or a related field.
• Minimum of 3 years of experience in fibre and convergence solutions.
• Proven experience in network management and optimization.
• Strong knowledge of fibre optics, network protocols, and telecommunication technologies.
• Certifications in Cisco, Juniper, or other relevant networking technologies are a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.

🛠️ Keahlian

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